Privacy Policy

Last updated: 2026-01-13

This Privacy Policy explains how KMULTIMEDIA Africa (“KMULTIMEDIA”, “we”, “us”) collects, uses, and protects your information when you use our website and services. We aim to comply with the Kenya Data Protection Act, 2019.

1. Information We Collect

Account data: name, email, phone (if provided), business details (if provided).
Campaign data: ad metadata, selected screens, timeslots, budgets, status history.
Payment references: transaction references, funding records, wallet balances (we do not store full card details).
Usage data: page views and interactions (e.g., analytics events) to improve the platform.
Proof-of-Play data: playback logs from screen devices for reporting and billing accuracy.

2. How We Use Information

To provide and operate the service (accounts, campaigns, approvals, reporting).
To process payments and reconcile funding/reservations.
To prevent fraud, abuse, and policy violations.
To produce Proof-of-Play reports and delivery metrics.
To improve performance and user experience.

3. Sharing of Information

We may share information only when necessary:

Payment providers (e.g., Paystack) to process transactions and verify payments.
Service providers (hosting, analytics) that support platform operation.
Legal where required by law, court order, or to protect rights and safety.

We do not sell personal data.

4. Data Retention

We retain account and campaign records as long as needed for service operation, auditing, and legal requirements.
We may retain PoP logs to support reporting, billing, and dispute resolution.

5. Security

We take reasonable measures to protect information, including access controls and secure infrastructure. However, no system is 100% secure.

6. Your Rights

You may request access, correction, or deletion of certain personal data where applicable.
You may opt out of non-essential communications.

7. Cookies & Analytics

We may use cookies or analytics tools to understand usage and improve performance. If you integrate Google Analytics, it may set cookies for measurement purposes.

8. Children

Our service is not intended for children under 18.

9. Changes to this Policy

We may update this policy from time to time by posting the updated version on this page.

10. Contact

Email: support@kmultimedia.africa
Website: kmultimedia.africa

Thank you for choosing KMULTIMEDIA Africa for your advertising needs!